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Platform / Order entry

More orders moving. Less time entering them.

Turn customer POs, conversations, and repeat purchases into orders your team can fulfill. Abbey brings AI document reading, customer pricing, and stock availability into the same workflow.

Explore the workflow
Abbey sales order showing fulfillment stages and financial progress
The order, its fulfillment progress, and its financial status in one place.Enlarge
  • Reduce repetitive order entry
  • Keep customer pricing consistent
  • Resolve exceptions before the warehouse

01 / Email to order

Let the PO do the typing.

Customers send orders in their own formats. Abbey reads emailed or uploaded POs, identifies the customer and ship-to, and matches requested products against your catalog. Customer part numbers and buying history help distinguish similar items.

  • Extract quantities, requested dates, delivery instructions, and product lines.
  • Trace extracted information back to the source document.
  • Automatically create complete orders under your configured rules; send discrepancies to the PO Inbox for review.
Abbey AI-extracted sales order lines beside the original customer PO with the matching source row highlighted
Review AI-matched products, quantities, and pricing alongside the original customer purchase order.Enlarge

02 / Sales assisted by AI

Take the order while the conversation is happening.

Use voice or text to look up products, check inventory, and prepare a quote or sales order. Abbey uses your customer pricing and order defaults, so the draft starts with the account context your team already maintains.

  • Find what a customer bought before and spot missed reorders.
  • Build and edit product lines with the right quantity and sales unit.
  • Review the draft and confirm the order before it is created.
Abbey order product lines with photos, sales units, quantities and prices
Office staff and sales reps work from the same customer and order records.Enlarge

Let’s talk about your operation

See Abbey work through
your next order.

Bring an example from your operation. We’ll walk through order entry, purchasing, fulfillment, and billing with your team.

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